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Demand Response

 
Type
Business
 
Category
  • Gas Water Heating
  • Heating & Cooling
  • New Construction or Major Renovation
  • Process Equipment
  • Sustainability

Get paid to help reduce strain on the grid and keep carbon emissions and energy costs low for everyone.

Additional Details

Demand response helps relieve strain on the electrical grid by telling participating customers to reduce their energy use at times of peak demand. This extends the life of grid infrastructure and reduces the need for replacements and repairs, keeping energy costs low. Times of peak demand are also when carbon emissions are highest because they require additional power generation from dirtier fuels. By participating in demand response, your business can earn incentives for helping reduce carbon emissions and keep energy costs low. 

Step 1

Get started by learning more about ways to participate and incentives offered by your utility:

Eversource ConnectedSolutions

Step 2

Once enrolled, your utility will send out notifications when a peak demand event is expected. All you have to do is reduce your energy use during that period. This can be done manually by doing things like shutting off lights or shifting processes, automatically through a building management system, controlled device, or discharging storage such as a battery, or with the help of a curtailment service provider. Contact Eversource for more information on eligible participation strategies.

Step 3

At the end of the season, in most cases summer or winter, your utility will calculate your incentive, often based on how much you reduced your energy use during events, and sends you a check.

Commercial, industrial or municipal customers of all sizes are eligible to participate.

For more information or other questions contact your utility below:

Eversource

Demand Response

 
Type
Home
 
Category
 
Incentive
Up to $300
  • Gas Water Heating
  • Heating & Cooling
  • New Construction or Major Renovation
  • Process Equipment
  • Sustainability

Smart energy use is not just about how much you use, but when you use it. You could earn rewards for using your smart devices to help lower peak demand, which reduces strain on the grid and keeps carbon emissions and energy costs low for everyone.

Additional Details

Demand response helps relieve strain on the electrical grid by making small adjustments to Wi-Fi connected devices to reduce energy use during times of peak demand. These adjustments have little to no impact on comfort, but by bringing together the power of thousands of devices we can make a big difference.

Lowering demand helps extend the life of grid infrastructure and reduces the need for replacements and repairs, keeping energy costs low. Times of peak demand are also when carbon emissions are highest because they require additional power generation from dirtier fuels. By enrolling your eligible Wi-Fi connected devices, you can earn incentives for helping reduce carbon emissions and keep energy costs low for everyone.

Step 1

Get started by learning more about ways to participate and incentives offered by your utility:

Eversource ConnectedSolutions

Step 2

Once enrolled, your utility will send out notifications when a peak demand event is expected. All you have to do is reduce your energy use during that period. This can be done manually by doing things like shutting off lights or shifting processes, automatically through a building management system, controlled device, or discharging storage such as a battery, or with the help of a curtailment service provider. Contact Eversource for more information on eligible participation strategies.

Step 3

At the end of the season, in most cases summer or winter, your utility will calculate your incentive, often based on how much you reduced your energy use during events, and sends you a check.

Residential electric customers in Connecticut with eligible devices are eligible to participate.

For more information or questions contact your utility:

Eversource

Smart-E Heat Pump Offer

 
Type
Home
 
Category
  • Financing
  • Heating & Cooling

High efficiency heat pump technology can reduce energy costs while cooling and heating your home. Heat pumps provide year-round comfort, making your home warmer in the winter and cooler in the summer. 

The Smart-E Loan offers low rates and flexible terms for the installation of a qualifying heat pump technology, including: ductless mini splits, air source heat pumps, heat pump hot water heaters, and geothermal/ground source heat pumps.

Applying is as easy as child’s play, so don’t miss out on this opportunity to save!

Additional Details

Smart-E boyThe Connecticut Green Bank has partnered with Energize CT and lenders in your community to offer long-term, low-interest financing for your smart energy upgrade. Before you can qualify for a Smart-E special offer heat pump loan, you must have an Energize CT Home Energy Solutions (HES) audit completed on your home. 

To learn more about what equipment qualfies, Click here.

Loan Term 5 7 10
Maximum Rate (varies by lender) 4.49% 4.99% 5.99%

You're eligible if your residence is:

  • 1-4 units (condominiums must be individually metered)
  • Owner-occupied

For questions regarding the Smart-E Loan Program, contact Connecticut Green Bank at (860) 563-0015 or smarte@ctgreenbank.com.

  1. Find a Contractor to discuss your energy improvements.
    If your contractor is not on the approved list, they should contact smarte@ctgreenbank.com for Smart-E training.

    Using multiple contractors? Select one to act as your general contractor. They will help facilitate this process for you.
     
  2. Select your home energy upgrade.
    Your contractor will work with you to be sure the improvements meet our eligibility requirements. 
     
  3. Get pre-approved by a participating lender.
    Apply directly with your selected lender before your contractor begins the project.
     
  4. Close your loan with your lender.
    Your lender will reach out to schedule a loan closing once the project is approved.

Learn how homeowners across Connecticut are improving their homes and lowering energy costs with Smart-E.

Smart-E Loans Myers

“What we’ve seen since we’ve converted is stability. The house is so much more comfortable now.”


– Myers family, natural gas conversion and heating equipment
 

About The Project

Location: Norwich, CT
Building Type: Ranch
Building Size: 1.428 sq ft
Year Built: 1960
Project: Converted to natural gas and upgraded to a high efficiency boiler
Total Project Cost: $8,318.09
Annual Energy Cost Savings: $1,200

 

Smart-E Loans Hemeon

 “Smart-E helps get you where you want to be, and where you want to be is self-sufficient with solar energy."

– Hemeon family, installed solar PV

 

 

About The Project

Location: Pomfret, CT
Building Type: Colonial
Building Size: 2,944 sq ft
Year Built: 1982
Project: 36 Solar Panels
Total Project Cost: $31,125
Estimated Annual Energy Cost Savings: $1,794
Estimated Solar Panel Energy Production:
9,763 kWh/year
Approximate Total Home Energy Usage:
11,835 kWh/year

Smart-E Loans Curran

“Applying for the loan was very easy; the application process was just a few pages; and the closing took no more than half an hour.”

– Curran family, installed solar PV

About The Project

Location: Waterbury, CT
Building Type: Split Ranch
Building Size: 2,600 sq ft
Year Built: 1979
Project: 26 Solar Panels
Total Project Cost: $35,000
Annual Energy Cost Savings: $1,353
Estimated Solar Panel Energy Production:
8,457 kWh/year
Approximate Total Home Energy Usage:
26,781 kWh/year
 

Smart-E Loans Kennedy

 “We are getting the most out of our money and it feels good to know that we are not over spending on energy.  We are excited about the improvements hold for our future.”


– Kennedy family, Conversion to Natural Gas, upgrade to a high efficiency boiler, asbestos remediation

About The Project

Location: Berlin, CT
Building Type: Dutch Colonial
Building Size: 3,698 sq ft
Year Built: 1800
Project: Conversion to Natural Gas, upgrade to a high efficiency boiler, asbestos remediation
Total Project Cost: $12,934.88
Estimated Annual Energy Cost Savings: $1,800

Smart-E Loans Watson

 “We were in the black from day one. As it turns out, the cost of the loan payment is less than what we’re saving in heating costs. Eventually, when the loan is paid off, it will be all profit."

– Jeff and Liliya Watson, switched to natural gas

About The Project

Location: Hamden, CT
Building Type: Ranch
Building Size: 1,589 sq ft
Year Built: 1956
Project: Conversion to Propane/ Natural Gas, upgrade to a high efficiency boiler
Total Project Cost: $11,750
Estimated Annual Energy Cost Savings: $1,200


 

 

 

Energize CT Heating Loan Program

 
Type
Home
 
Category
  • Financing
  • Heating & Cooling
  • Renewable Energy

Financing at a 0.99% interest rate, up to $15,000, is available for qualified homeowners for the purchase and installation of eligible energy-saving heating equipment. Repayment through your utility bill makes the process easy.

Additional Details

If you have been impacted by the COVID-19 crisis and need to defer your loan payments for this program, please contact your electric utility. Eversource customers should call 1-800-286-2000 and UI customers should call 877-WISE-USE (1-877-947-3873).

If you’re a residential customer of UI, Eversource, CNG, or SCG you could be eligible for low-interest financing for a new energy-efficient heating system. To participate, you must own a single-family home or a multi-family home up to four units, including condos. Vacation homes also qualify.

Heating equipment to be installed must meet specific efficiency criteria for boilers, furnaces and electric heat pumps.

Financing Amounts and Term

  • Financing is available up to $15,000.
  • A minimum down payment of 10% of the cost of the replacement heating furnace or boiler equipment is required. The minimum down payment varies by type and efficiency of equipment selected. 
  • 0.99% interest rate.
  • Financing term between 3 to 10 years based on the time it takes for the replacement heating furnace or boiler equipment to pay for itself from energy savings, plus two years.  For details visit ctheatloan.com.
  • No fees to you or your contractor; no pre-payment penalty.
  • Unsecured, fixed-rate financing.
  • Payments are made along with your monthly electric bill payments. If the property is sold, the balance may be repaid or may be transferred to the new owner. 

 

To Apply and For More Information:

 

Visit ctheatloan.com to apply online now and for more details. Or call our lending partner, Capital For Change, Inc. (formerly CHIF), at 1-800-992-3665. 
 

To learn more about your home’s energy usage and efficiency, sign up for Home Energy Solutions®.  For a nominal fee, or at no cost for those who qualify, an energy efficiency professional will visit your home and discuss opportunities to save money by improving your home’s energy performance.

For more information call 1-800-992-3665.

If you’re a residential customer of UI, Eversource, CNG, or SCG you could be eligible.

  • You must have an Eversource or UI residential electric account at the address where the new equipment is to be installed.
  • You must own the property where the new equipment is to be installed.
  • You must be current with your electric utility bill and have had either:
    • no late payment charges for the most recent six (6) consecutive months or
    • no more than two (2) late payment charges for the last twelve (12) consecutive months
  • Equipment to be installed must meet specific efficiency criteria for boilers, furnaces and electric heat pumps
  • All work must be completed by Capital For Change registered contractors. To participate, contractors must meet program standards, including proper licenses and insurance.

For More Information:

The program is administered by Capital For Change, Inc. (formerly CHIF). Visit ctheatloan.com or call 1-800-992-3665 for more details or to inquire about your eligibility.  

Feel free to call 1-800-992-3665  with any questions.

If you are a Connecticut resident and are not served by one of the utilities listed above, please visit your utility’s website to see what energy efficiency programs are available to you. Please click here for information on how to contact your municipal utility.

Smart-E Loans

 
Type
Home
 
Category
  • Appliances & Electronics
  • Financing
  • Gas Water Heating
  • Heating & Cooling
  • Hot Water
  • Insulation
  • Lighting
  • Renewable Energy

Now you can enjoy a whole home of energy efficiency. Upgrade your home’s efficiency & energy performance with a no money down Smart-E loan with flexible terms. Realize more savings and comfort when bundling multiple home energy improvements. The more you do, the more you save.

Additional Details

The Connecticut Green Bank – in partnership with Energize CT and select local lenders and contractors – offers long-term, low-interest financing to help you upgrade your home’s energy performance with no money down.

  • Unsecured personal loan (no lien is placed on the property)
  • Fixed monthly payments
  • No pre-payment penalty

Great low-rates are available. See all rate information here.

Property requirements:

  • Property must be located in Connecticut
  • Property must be owner-occupied
  • Property must be a 1-4 unit residential building
  • Condominiums must be individually metered

From home performance and efficiency, to heating and cooling, to water heating and renewables, there are more than 40 eligible home energy upgrades that quality for Smart-E loans. Click here for a complete list of eligible improvements and efficiency criteria.

  1. Find a Contractor to discuss your energy improvements.
    If your contractor is not on the approved list, they should contact smarte@ctgreenbank.com for Smart-E training.

    Using multiple contractors? Select one to act as your general contractor. They will help facilitate this process for you.
     
  2. Select your home energy upgrade.
    Your contractor will work with you to be sure the improvements meet our eligibility requirements. 
     
  3. Get pre-approved by a participating lender.
    Apply directly with your selected lender before your contractor begins the project.
     
  4. Close your loan with your lender.
    Your lender will reach out to schedule a loan closing once the project is approved.

Learn how homeowners across Connecticut are improving their homes and lowering energy costs with Smart-E.

Smart-E Loans Myers

“What we’ve seen since we’ve converted is stability. The house is so much more comfortable now.”


– Myers family, natural gas conversion and heating equipment
 

About The Project

Location: Norwich, CT
Building Type: Ranch
Building Size: 1.428 sq ft
Year Built: 1960
Project: Converted to natural gas and upgraded to a high efficiency boiler
Total Project Cost: $8,318.09
Annual Energy Cost Savings: $1,200

 

Smart-E Loans Hemeon

 “Smart-E helps get you where you want to be, and where you want to be is self-sufficient with solar energy."

– Hemeon family, installed solar PV

 

 

About The Project

Location: Pomfret, CT
Building Type: Colonial
Building Size: 2,944 sq ft
Year Built: 1982
Project: 36 Solar Panels
Total Project Cost: $31,125
Estimated Annual Energy Cost Savings: $1,794
Estimated Solar Panel Energy Production:
9,763 kWh/year
Approximate Total Home Energy Usage:
11,835 kWh/year

Smart-E Loans Curran

“Applying for the loan was very easy; the application process was just a few pages; and the closing took no more than half an hour.”

– Curran family, installed solar PV

About The Project

Location: Waterbury, CT
Building Type: Split Ranch
Building Size: 2,600 sq ft
Year Built: 1979
Project: 26 Solar Panels
Total Project Cost: $35,000
Annual Energy Cost Savings: $1,353
Estimated Solar Panel Energy Production:
8,457 kWh/year
Approximate Total Home Energy Usage:
26,781 kWh/year
 

Smart-E Loans Kennedy

 “We are getting the most out of our money and it feels good to know that we are not over spending on energy.  We are excited about the improvements hold for our future.”


– Kennedy family, Conversion to Natural Gas, upgrade to a high efficiency boiler, asbestos remediation

About The Project

Location: Berlin, CT
Building Type: Dutch Colonial
Building Size: 3,698 sq ft
Year Built: 1800
Project: Conversion to Natural Gas, upgrade to a high efficiency boiler, asbestos remediation
Total Project Cost: $12,934.88
Estimated Annual Energy Cost Savings: $1,800

Smart-E Loans Watson

 “We were in the black from day one. As it turns out, the cost of the loan payment is less than what we’re saving in heating costs. Eventually, when the loan is paid off, it will be all profit."

– Jeff and Liliya Watson, switched to natural gas

About The Project

Location: Hamden, CT
Building Type: Ranch
Building Size: 1,589 sq ft
Year Built: 1956
Project: Conversion to Propane/ Natural Gas, upgrade to a high efficiency boiler
Total Project Cost: $11,750
Estimated Annual Energy Cost Savings: $1,200


 

 

 

 

Multifamily

 
Type
Home
 
Category
 
Incentive
Various Incentives Available
  • Appliances & Electronics
  • Energy Assessment (Audit)
  • Financing
  • Gas Water Heating
  • Heating & Cooling
  • Hot Water
  • Insulation
  • Lighting
  • Rebates

Reduce energy and operating costs and make the multifamily property you own or manage more comfortable and environmentally friendly with the Multifamily Initiative.

Additional Details

This program provides customized solutions for multifamily buildings or complexes with five or more units, and includes:

  • Assistance with energy efficiency upgrade projects already planned
  • An assessment of your building's energy-saving opportunities
  • Resources to support in-depth assessment of a full range of strategies for further improvements including solar and other renewable energy, as well as health and safety measures
  • Incentives and financing for energy efficiency upgrades

Provide your contact information and any project information with this application. For energy efficiency projects, submit it to your electric utility company. For renewable energy and/or financing  projects only, submit your application to the Green Bank. If your application is for both energy efficiency and renewable energy or financing, submit it to both your electric utility and the Green Bank.

Eversource     UI     Connecticut Green Bank

At this point, if you already have an energy efficiency or renewable energy project, additionally submit any project proposal(s) and a completed Project Form to your electric utility company (for energy efficiency projects) and to the Connecticut Green Bank (for projects including renewable energy and/or financing). After we’ve helped you address this proposal, if you’d like to evaluate your property in a more holistic way, follow the steps below.

Need help designing your project?

Once you’ve completed Step 1 above, a utility or Green Bank representative (as appropriate) will contact you. A professional consultant or in-house representative is available to visit your property to identify the cost-effective energy improvement opportunities that make the most sense for your property. Technical and financial assistance is available through the Multifamily Initiative for a wide variety of design and predevelopment tasks, including: 

Potential Measures Assessed Technical & Financial Assistance Available
  • Air sealing
  • Domestic hot water saving measures
  • Energy-efficient lighting
  • Insulation
  • Windows
  • High-efficiency heating, ventilation or air conditioning
  • ENERGY STAR® appliances
  • High-efficiency water heating systems
  • Energy saving control strategies on building equipment
  • Solar PV and other renewable energy systems
  • Energy benchmarking
  • Green design and charrettes
  • Assessment of capital improvements 
    (including green physical needs assessments (PNAs))
  • Assessments of energy-related health and safety issues
  • Designing, engineering, and bidding work
  • Predevelopment loans
  • Financial packaging

Using the recommendations from the energy assessment and any technical assistance you select, design and price a comprehensive project that will maximize your energy savings, as well as the incentives and financing you will receive.

If your project qualifies based on your submitted proposals, plans, specifications, and pricing, you will receive a commitment of incentive dollars and, if requested, an offer for financing the balance of the project cost. You can also provide your own financing or explore one of these sources. After construction and required inspections are complete, incentives are paid.

It is recommended that owners track utility use and verify that equipment is working properly during the warranty period and beyond.

Existing properties of five or more residential units may be eligible for the Multifamily Initiative. 

The following types of properties are eligible:

  • Apartment buildings and complexes
  • Condominiums and co-operatives
  • Congregate and senior housing
  • Mixed-use residential and commercial properties

Questions? Contact your utility or the Connecticut Green Bank using a link below:

Eversource     UI     Connecticut Green Bank

If you are a Connecticut resident and are not served by one of the utilities listed above, please visit your municipal utility's website to see what energy efficiency programs are available to you. The Connecticut Green Bank provides renewable energy programs and financing to all Connecticut municipalities

 

High Efficiency Furnace, Natural Gas Boiler & Boiler Circulator Pump Rebates

 
Type
Home
 
Category
 
Instant Discount
Up to $750
  • Heating & Cooling
  • Rebates

Install a qualifying natural gas furnace, natural gas boiler, or a boiler circulator pump to reduce your home’s heating costs and save even more with instant discounts.

Additional Details

In most homes, heating is the single biggest energy expense. Replacing your old furnace, boiler or boiler circulator pump with new high-efficiency heating equipment can take a bite out of your energy costs, plus make your home more comfortable.

A furnace or boiler's efficiency is measured by annual fuel utilization efficiency (AFUE) which tells you what percent of fuel is converted to useful heat for your home. The higher the AFUE, the more heat you get for your heating dollar. Older furnace and boiler systems have efficiencies in the range of 56 to 70 percent. High-efficiency heating systems achieve efficiencies as high as 97 percent, converting nearly all the fuel to useful heat for your home.

For more information on high efficiency systems, please visit the U.S. Department of Energy website. The site also features an easy-to-use table showing what you could save when you upgrade to an energy-efficient system.

Before you invest in a new furnace, boiler, or boiler circulator pump, make your home as energy efficient as possible. Improving insulation and sealing air leaks to stop heat loss may allow you to purchase a smaller, less expensive heating system. Home Energy Solutions can help you identify and make energy-saving improvements that are right for your home.

How We Help

We can help with instant discounts of $35 to $750 from the Connecticut Energy Efficiency Fund to offset the cost of installing a qualifying high-efficiency heating system.

Upgrade today and warm up to savings.

Call 877-WISE-USE (877-947-3873) for more information.

Saving is easy with an instant discount from Participating DistributorsStep 1

Contact your HVAC contractor to find out if a high-efficiency natural gas furnace, natural gas boiler or a boiler circulator pump makes sense for your home. Ask if they have done an efficiency test on your existing system and how it rated.

Instant discounts are available for customers of the following utilities:

Eversource       UI           CNG           SCG 

Step 2

Make your home more energy efficient to get the most out of a new heating system. Get started with help from the Home Energy Solutions program.

Step 3

Receive Your Instant Discount:

  • Prior to purchase, confirm your system qualifies for the discount with your HVAC contractor or by checking the minimum efficiency chart on the Who is Eligible section below and at the ENERGY STAR website: www.ENERGYSTAR.gov/products.
  • Have your licensed contractor provide a quote for qualified equipment from a participating distributor that includes the instant discount.
  • Finally have your licensed contractor purchase and install qualified equipment from a participating distributor. It’s that easy!

Call 877-WISE-USE (877-947-3873) for more information.

Residential customers of Eversource, UI, CNG, or SCG are eligible to participate.

Replacement Furnace Minimum Efficiency Levels / Instant Discount Schedules

Qualifying furnace, natural gas boiler and/or boiler circulator pump must be installed by a licensed contractor in your utility’s service territory. Your contractor can help you choose equipment that meets the following criteria:

Equipment Type Minimum Efficiency for Instant Discount Instant Discount
 $/Unit
Natural Gas Warm Air Furnace ENERGY STAR®1 certified 95% AFUE2 or greater and AHRI Rated with Electronically Commutated Motor (ECM) $650
Natural Gas Boiler ENERGY STAR certified 94% AFUE or greater with Temperature Reset or Purge Control $750
Boiler Circulator Pump Boiler circulator pump with Electronically Commutated Motor (ECM) installed on any fuel boiler $35

1 ENERGY STAR certified equipment lists can be found online by visiting ENERGYSTAR.gov/products 
2 AFUE – Annual Fuel Utilization Efficiency

 

Instant discounts are available for customers of the following utilities:

Eversource     UI     CNG     SCG

If you are a Connecticut resident and are not served by one of the utilities listed above, please visit your municipal utility's website to see what energy efficiency programs are available to you.

Call 877-WISE-USE (877-947-3873) for more information.

HVAC CONTRACTORS: 

Offer your customers high efficiency space and water heating equipment at a reduced cost without the hassle of a rebate form.

The electric and gas utilities have partnered with many Connecticut equipment distributors to offer an instant discount at your point of purchase.  Help your customers make the decision to switch to high efficiency equipment by offering it at pricing comparable to standard equipment. 

When you purchase eligible equipment from a participating distributor, the instant discount amount has already been deducted from your purchase cost.  The distributor will request some information from you including the name and address of the customer and their housing type.

Now, you have the opportunity to offer your customer the equipment at a lower price because the incentive is already applied.  You saved your customer the hassle of completing and mailing a rebate form and provided them with superior, energy-saving equipment.

All Eversource, UI, CNG and SCG customers are eligible for instant discount, but only licensed contractors may purchase equipment with the rebate applied at the distributor. 

Below is a list of the types of equipment included. 

Equipment Type Minimum Efficiency for Instant Discount Instant Discount
 $/Unit
ENERGY STAR Natural Gas Warm Air Furnace AHRI1 Rated CEE Tier II Criteria of 95% AFUE2 and ECM furnace fan3

$650

ENERGY STAR Natural Gas Boiler ENERGY STAR® qualified, AHRI Rated 94% AFUE or greater with Temperature Reset or Purge Control $750
ECM Boiler Circulator Pump Eligible equipment defined by PAs   $35

AHRI - Air Conditioning Heating and Refrigeration Institute. All equipment must be rated in the AHRI Unitary or Applied Air Conditioning Directories. Both can be found at ahrinet.org and cee1.org.
AFUE – Annual Fuel Utilization Efficiency
ECM furnace fans can be found at Energystar.gov/products
ENERGY STAR certified equipment lists can be found online by visiting ENERGYSTAR.gov/products 

 

HVAC DISTRIBUTORS ONLY:

Submit your reimbursements online here.

 

Ductless Split Heat Pump Rebates

 
Type
Home
 
Category
 
Instant Discount
Up to $500
  • Heating & Cooling
  • Rebates

Need to add heat to an addition? Turning a three-season room into a year-round room? Try an ultra-efficient and quiet ductless split heat pump for your heating and cooling needs.

Additional Details

A ductless heat pump, also known as a mini-split heat pump, is a highly efficient heating and cooling system that can operate at a fraction of the cost of baseboards and wall heaters. Their superior air distribution helps make living spaces more comfortable, and they are great for homes with open floor plans.

Ductless heat pumps are very effective for electrically heated homes or areas where ductwork does not exist or cannot be installed. They are easy to install as a new primary heat source, making them a good choice for home remodel projects, additions and new construction.

Studies have shown that ductless heat pumps can reduce heating and cooling costs 25 to 50 percent. Systems are competitively priced and available from many well-known manufacturers. Because they are easy to install, installation costs are low compared to other heating and cooling methods.

How We Help

We make it affordable to install a ductless heat pump with instant discounts for qualifying units of  $500 per ton up to two systems per home. Equipment should be installed by a licensed contractor that is certified by the manufacturer of the product being installed. 

Call 877-WISE-USE (877-947-3873) for more information.

During heating season, ductless heat pumps draw heat from outside air and move it inside. Because they tap into existing heat in the air, they use less electricity to keep your home at a comfortable temperature. In the summer, they extract heat from the air inside your home and move it outside to provide cooling.

Ductless heat pumps have three main parts:

  1. An indoor unit that mounts on the wall or ceiling
  2. An outdoor unit that typically sits on the ground
  3. A remote control that operates the inside unit


The indoor and outdoor units are connected by small refrigerant lines, which are installed through a very small hole in the wall. The indoor unit circulates the heated or cooled air into the room. The units are smaller than conventional air conditioning equipment and less intrusive. Because expensive and invasive ductwork isn’t necessary, installation is easy, inexpensive and less disruptive.

A cool way to stay warm!

Step 1 - Find an Installer

Saving is easy with an instant discount from Participating DistributorsTo be eligible for an instant discount, equipment should be installed by a licensed contractor that is certified by the manufacturer of the product being installed.

Instant discounts are available for customers of the following utilities:

Eversource     UI

Step 2

Make your home more energy efficient to get the most out of a new heating system. Get started with help from the Home Energy Solutions program.

Step 3 - Select your system

Select the system you want to install. Your contractor will help you select the right manufacturer and model for your needs.

Step 4

Receive Your Instant Discount:

  • Prior to purchase, confirm your system qualifies for the discount with your contractor or by checking the minimum efficiency chart on the Who is Eligible and Qualifying Ductless and/or Ducted Split System Heat Pumps section below.
  • Have your Installer provide a quote for qualified equipment from a participating distributor that includes the instant discount.
  • Finally have your Installer purchase and install qualified equipment from a participating distributor. It’s that easy!

 

Call 877-WISE-USE (877-947-3873) for more information.

 

All Eversource and UI residential electric service customers are eligible for instant discounts.

Qualified system must be installed in the service territory of the Participating Utility and by a licensed contractor. Note: Ductless and/or Ducted air source heat pump split system sold prior to April 1, 2021 will receive the corresponding tier rebate if it meets the qualifying SEER and HSPF criteria, the minimum heating capacity ratio will be required.

Minimum Efficiency Levels / Instant Discount Schedules
Eligible Equipment Type Minimum Efficiency
for Rebate
Instant Discount
Per Ton*
AHRI1 Rated Ductless Single Zone Air Source Heat Pump Tier 1: 18 SEER2/
10 HSPF3 / 58% Heating Capacity Ratio (47º - 17º)4
$250**
Tier 2: 22 SEER2/
10 HSPF3 / 58% Heating Capacity Ratio (47º - 17º)4
$500**
AHRI Rated Ducted and/or Ductless Multi Zone Air Source Heat Pump Tier 1: 16 SEER2 /
9.5 HSPF3/ 58% Heating Capacity Ratio (47º - 17º)4
$250**
Tier 2: 20 SEER2 /
10 HSPF3 / 58% Heating Capacity Ratio (47º - 17º)4
$500**

1 AHRI – Air Conditioning, Heating and Refrigeration Institute. All equipment must be rated in the AHRI Heat Pumps and Heat Pump Coils directory found online at www.AHRIdirectory.org.
2 SEER – Seasonal Energy Efficiency Ratio
3 HSPF – Heating and Seasonal Performance Factor
4 Heating Capacity Ratio requirement is the minimum equipment performance for heating capacity at 17º F, divided by the heating capacity at 47º F, expressed as a percentage.
* Instant discount at participating distributors. (No mail-in rebate) The installer must identify this discount on the customer invoice. Ductless and/or ducted split heat pump systems instant discounts may be combined with other available residential rebates.
** There is a maximum of two instant discount incentives per home.  One incentive equals a matched assembly consisting of one outdoor unit and associated single or multi indoor units.

 

Qualifying Systems

To qualify for instant discounts, ductless and/or ducted split heat pump systems must be AHRI certified with matched assemblies in which both the condenser unit and the evaporator coil are installed simultaneously. A matched assembly is a model combination that is listed in the AHRI Directory of Certified Equipment. A matched assembly shall also include the air handler, furnace, or other component that is used to determine the rating according to ANSI/AHRI STANDARD 210/240-2008. To see a list of qualifying units, download the CT Qualified Products List (QPL).

To learn more, click on your utility’s website below or call 877-WISE-USE:

Eversource     UI

If you are a Connecticut resident and are not served by one of the utilities listed above, please visit your utility’s website to see what energy efficiency programs are available to you. Please click here for information on how to contact your municipal utility.

Call 877-WISE-USE (877-947-3873) for more information.

Frequently Asked Questions

Q.

What is a ductless heat pump?

A.

A ductless heat pump is a highly efficient zonal heating and cooling system that does not require ductwork. The system includes an outdoor compressor unit and one or more indoor air-handling units, called “heads,” which are linked by a refrigerant line. Indoor heads are typically mounted high on a wall or ceiling covering a three-inch hole where the refrigerant line passes through to the outside unit that is mounted at the base of the house. Each indoor head corresponds with a heating and cooling zone that can be controlled independently.

Q.

Do I still need my old heaters?

A.

While a ductless system can be used as a primary heat source, most homeowners are encouraged to keep their existing electric heating units to supplement the DHP system in extreme weather conditions or in hard to reach extremities of the home.

Q.

How does a ductless heat pump work?

A.

 

Ductless heat pumps are reversible, two-way heat pumps that use electricity to transfer heat between outdoor and indoor air by compressing and expanding a refrigerant. Using a refrigerant vapor compression cycle, like a common household refrigerator, ductless heat pumps collect heat from outside the house and deliver it inside on the heating cycle, and vice versa on the cooling cycle.
Ductless heat pumps use variable speed compressors with “inverter technology” (AC to DC) to continuously match the heating/cooling load. This prevents the on/off cycling of conventional electric resistance and central heating systems, which are often associated with uncomfortable temperature variations and high energy consumption.

Ductless systems consist of three main parts:
1.An outdoor unit that contains a condensing coil, an inverter-driven variable speed compressor, an expansion valve and a fan to cool the condenser coil.
2.An indoor unit that contains an evaporator and a quiet oscillating fan to distribute air into the space.
3. A refrigerant line set made of insulated copper tubing, which is housed in a conduit alongside a power cable, and a condensation drain.

Systems also include a remote control to set the desired temperature and program nighttime settings.

 

Q.

How is the system controlled?

A.

The system is controlled with a remote control, which also functions as a programmable thermostat. Most systems offer various modes of operation such as quiet, high or timer. Wall-mounted controls are also available.

Q.

What are appropriate applications for a ductless heat pump?

A.

Replacing an existing zonal heating system – Ductless heat pumps can replace or supplement existing electric baseboard, wall or ceiling units, wood stoves and other space heaters (such as propane or kerosene). A cost-effective electric heat conversion in a small house might consist of a single system serving the main area of the house, with existing electric baseboards left in place in bedrooms and bathrooms.
Room additions – A ductless heat pump can be a good choice when a room is added to a house or an attic is converted to living space. It can provide efficient heating and cooling without having to extend existing ductwork or pipes or install electric resistance heaters.
New construction – New homes can be designed or adapted to take advantage of the characteristics of ductless heat pumps. Typically one or more systems are installed in various “zones” of a house to simplify installation and minimize refrigerant line length.

Q.

Are ductless heat pumps efficient?

A.

Yes! Ductless heat pumps can operate using 25 to 50 percent less energy than electric resistance and forced air systems.
Three key factors account for their high efficiency:

1.Ductless heat pumps allow the user to control each heating/cooling zone independently, eliminating the costly over-heating and cooling common to central air systems. Why pay to heat or cool rooms that are not currently occupied? While central air systems lose as much as 30 percent efficiency through air leaks and conduction in the ductwork, ductless heat pumps distributing air directly into each zone. 

2.Inverter-driven variable speed compressors allow ductless heat pump systems to maintain constant indoor temperatures by running continuously at higher or lower speeds. The system can ramp up or down without great losses in operating efficiency, avoiding the energy-intensive on/off cycling common in electric resistance and forced-air systems. 

3.Modern ductless heat pumps have ultra-high Seasonal Energy Efficiency Ratios (SEER) between 16 and 26 and Heating Seasonal Performance Factors (HSPF) between 8.5 and 12.

Q.

How long have ductless heat pumps been used?

A.

Ductless heat pumps were developed in Japan in the 1970s and have since become a preferred heating and cooling system in Asia and much of Europe. In the United States, ductless heat pumps have been used commercially for over 20 years.

Q.

How much does a ductless heat pump cost?

A.

The average cost of an installed ductless heat pump with one indoor heating/cooling zone is $3,000 to $5,000. Additional heating zones and greater heating capacities increase the cost of the system. Other factors that will affect the cost of an installed system include the manufacturer and model, refrigerant line set length, installation difficulty and contractor rates.

Q.

What incentives are available for ductless heat pumps?

A.

You may qualify for an instant discount of up to $500 per home, provided by the Energy Efficiency Fund.

Q.

How long will a ductless heat pump system last?

A.

With proper maintenance and care, a ductless heat pump should perform for more than 20 years. Many systems installed in the 1980s are still functioning today.

Q.

What kind of maintenance does a ductless heat pump require?

A.

Ductless heat pumps require some basic maintenance to ensure optimum performance. In most cases, keeping the filters and coils clean is the only maintenance needed. It’s a simple task most homeowners can do themselves.

Q.

How do I know what size of system my house needs?

A.

Ductless heat pump systems are sized to meet the heating and cooling needs of individual zones in the home. There is a great deal of flexibility when it comes to system sizing. One indoor unit can provide between 9,000 Btu and 30,000 Btu depending on its capacity rating. Common indoor unit capacities are 9,000, 12,000, 18,000, 24,000 and 30,000 Btu. Outdoor units are sized to meet the combined load of all heating/cooling zones. Multi-zone systems may require more than one outdoor unit.

Small Business Energy Advantage

 
Type
Business
 
Category
 
Incentive
Up to 50% of Install Cost
  • Building Controls/Energy Mgmt.
  • Drives, Refrig. Controls, Timers & ECMs
  • Energy Assessment (Audit)
  • Financing
  • Gas Water Heating
  • Heating & Cooling
  • Insulation
  • Lighting
  • Rebates

A utility-authorized contractor performs a no-cost, no-obligation energy assessment (audit) of your facility and then manages the installation of the energy-saving improvements. This one-stop service, combined with our incentives and zero-interest, on-bill payment plans, allows you to get started right away.

Additional Details

The Companies continue to work in coordination with public health experts and officials and members of the contractor community to discuss how contractors can resume services as quickly and safely as possible. We must continue to make safety the highest priority.

Please visit our Energize CT COVID-19 Energy Efficiency Program Update page for more information and frequently asked questions or visit:

A Virtual Pre-Assessment for Small Businesses is now being offered as a safe, convenient first step for you to make energy-saving improvements. This pre-assessment is available through live, virtual discussions with a contractor at no cost. Connect with us to learn more about how we can help you reduce your energy costs.

If you’re like many small commercial and industrial customers, you do not have the time, financial resources or in-house expertise necessary to analyze and reduce your energy usage. We can help. Our utility-authorized contractors will come to your business and perform a no-cost, no-obligation audit of your facility that includes lighting, HVAC and refrigeration systems. You’ll receive a customized recommendation that shows you how much energy and money you could save by upgrading to energy-efficient equipment. The contractor manages the whole installation process for you. And with our incentives and low-interest on-bill payment plans, you won’t have to worry about cash flow. It couldn’t be easier to save money. Just pick up the phone and call. That’s all you need to do.

Features:

  • Free energy assessment
  • Comprehensive proposal includes all eligible energy efficiency measures, complete with material and installation costs and estimated savings
  • You decide what improvements make sense for you; there’s no obligation to install  
  • No upfront costs for installed upgrades
  • Incentives up to 50 percent of the installed cost
  • Zero-interest and low-cost financing * (payable on your monthly electric bill, so you only have one monthly payment)
  • One-year warranty on contractors’ parts and labor

*Must qualify for financing. Zero-interest financing available to qualified customers.

Don’t wait - call today to start saving. Your investment will deliver energy cost savings, year after year.

Call 877-WISE-USE (877-947-3873) for more information. 

Steps to Take Smart Energy Action

Step 1 -

Schedule your no obligation energy assessment with a Small Business Energy Advantage (SBEA) program-authorized contractor. These licensed professionals have been selected by your utility, work throughout the state and are fully trained in how the program works. 

Getting started is easy. Call our toll-free number, contact a program-authorized contractor, or contact your utility provider:

  • Call 1-877-WISE-USE.
     
  • Click Find-A-Professional to locate a SBEA program-authorized contractor.
     
  • Click the link of your utility provider: Eversource     UI

Step 2 - 

Once your utility determines that you are eligible for the program, the SBEA-authorized contractor calls you to schedule a visit.

Step 3 -

During the visit, the contractor conducts an energy assessment of your facility free of charge. Your utility reviews the assessment and, if approved, the contractor presents you with a proposal. The comprehensive proposal includes energy-saving improvements that make sense for your business, complete installation costs and estimated energy savings, along with the incentives that you qualify for and your financing options.

Step 4 -

After the paperwork is signed, your project can get started - in some cases within 30 days. SBEA program incentives offset a portion of the cost of qualifying measures.

Step 5 -

Interest-free financing for the balance of the project is available for qualified customers. The financed amount will appear on your monthly electric bill, allowing you to make just one monthly payment for both your SBEA loan and your electric bill.

Financial incentives help get your project completed the right way, the first time. The energy-saving benefits will continue, year after year.

Examples of typical energy-efficient upgrades include:

Lighting – interior/exterior
  • High-performance lighting
  • Induction and LED lighting
  • Occupancy sensors
  • Photocells
Heating/ventilation/air conditioning
  • Energy-efficient equipment upgrades
  • Programmable thermostats
  • Energy management systems
Refrigeration
  • Anti-condensation door heater controls
  • Evaporator fan controls
  • Night covers
  • Electronically commutated motors
  • Energy-efficient kitchen equipment
Natural gas-saving equipment
  • Spray nozzles
  • Showerheads
  • Aerators
  • Programmable thermostats
  • Pipe and duct insulation
  • Energy management systems
  • Indoor boiler reset controls
  • Heating equipment
  • Water heating equipment
  • Kitchen equipment
  • Infrared space heaters
  • Envelope measures
Other improvements
  • Air compressors
  • Variable frequency drives
  • Premium-efficiency motors
  • Custom measures

Call 877-WISE-USE (877-947-3873) for more information. 

Commercial and Industrial Eversource customers that use less than 1,000,000 kWh annually across all of their CT properties, and UI customers with an average 12-month peak demand between 10 and 200kW. For natural gas measures, must be a firm customer of CNG, SCG or Eversource.

Check your Eligibility

  1. Gather last month's bill(s) you received for all your commercial or industrial properties.
  2. Locate your total usage last month on each bill and add together your total monthly usual.
  3. Are you under 60,000 kWh? If so, you may qualify! Call Eversource today!

Many types of small businesses can benefit:

  • Restaurants
  • Car washes
  • Churches/synagogues/meeting centers
  • Long term care/ Assisted living
  • Libraries, museums and more
  • Retail stores
  • Office settings: insurance and real estate brokers, law offices, doctor's offices, accounting firms, etc.
  • Grocery and convenience stores
  • Non-profit organizations
  • Gyms

Starting the process is easy. Just contact one of the SBEA contractors listed on your utility’s website or call 877-WISE-USE to start the process. Click the link to your utility below:

Eversource     UI  

If you are a Connecticut business and are not served by one of the utilities listed above, please visit your municipal utility's website to see what energy efficiency programs are available to you. 

Thousands of Connecticut small business and commercial customers have benefited from SBEA - and you can too. Some example projects include:

Examples of Small Business and Commercial Customers that have Benefited from SBEA
PROJECT: Family Farm Independently Owned Grocery Store Museum
PROJECT DESCRIPTION: Energy Efficient Lighting and Occupancy Sensors Energy Efficient Lighting, Occupancy Sensors, Cooler Night Covers, Motors, and Controls Energy Efficient Lighting and Occupancy Sensors
TOTAL COST: $5,899 $218,597 $32,175
CONNECTICUT ENERGY EFFICIENCY FUND INCENTIVE: $2,947 $69,945 $9,605
MONTHLY LOAN PAYMENT
(ZERO PERCENT INTEREST):
$227/13 months $5,946/25 months $940/24 months
NET MONTHLY ELECTRIC SAVINGS
(DURING LOAN PERIOD):
$26 $127 $53
NET MONTHLY ELECTRIC SAVINGS
​(AFTER THE LOAN IS PAID OFF):
$253 $6,073 $993
 

Call 877-WISE-USE (877-947-3873) for more information. 

Energy Opportunities

 
Type
Business
 
Category
 
Incentive
Various Incentives and Financing Available
  • Building Controls/Energy Mgmt.
  • Drives, Refrig. Controls, Timers & ECMs
  • Energy Assessment (Audit)
  • Heating & Cooling
  • Insulation
  • Lighting
  • Rebates

With today’s energy costs, delaying to upgrade old inefficient equipment can actually cost you money. Invest in energy-efficient equipment now to reduce operating costs and improve productivity, ease-of-use, comfort and even aesthetics.

Additional Details

In today's competitive environment, energy efficiency may not be at the top of your list when it comes to replacing functioning equipment. But energy cost savings and other benefits can deliver attractive returns on investment and savings for years to come. Now, with support from us, you have the financial and technical assistance that will enable you to upgrade to energy-efficient equipment.

We make upgrading to energy-efficient equipment affordable. Our energy experts work with you to maximize energy cost savings by replacing or modifying inefficient, functioning equipment such as lighting, HVAC, chillers, motors, controls, water heaters and commercial cooking equipment.

We help you upgrade to high-efficiency alternatives by reducing upfront costs with:

  • Financial incentives up to 40% of the installed costs
  • Zero-interest or low-interest rate financing

The program also offers “express rebates” for common measures for fast and convenient savings.

All types of businesses are saving thousands of dollars each year. For example:

Connecticut Children’s Medical Center

  • Received a $37,000 incentive to offset its investment in high-efficiency HVAC controls
  • Saves approximately $23,000/year
  • “The Fund made it possible for us to do the right thing for our patients and the environment.” –Bob Will, Facilities Manager


The Lighting Quotient (Lighting fixture designer/manufacturer)

  • Received an $84,000 incentive to defray its investment in new gas-fired heating boilers
  • Saves approximately $30,000/year
  • “Our business is now not only innovative in our lighting solutions, but also innovative in embracing a green workplace, and this message is carried into the community by our employees. With our energy-efficient environment, our employees have a new sense of pride, and they bring this pride into their homes.” – Allison Walker, Chairman and CEO

Incentives help you save on equipment costs and continue to save on capital and operating costs.

Call 877-WISE-USE (877-947-3873) for more information.

Steps to Take Smart Energy Action

Step 1 -

Utility energy experts will work with you to identify energy-saving equipment opportunities that make sense for your business. You maintain complete control over your project.

Step 2 -

Energy Opportunities program administrators prepare a project agreement for your signature prior to ordering equipment. This agreement details all of the energy-efficient measures, estimated energy savings and anticipated incentive amounts. Information on zero-percent or low-interest financing is also provided.

Step 3 -

You work with your own preferred contractors and/or maintenance staff to purchase and install the energy-efficient equipment.

Step 4 -

After the project is completed and the measures are inspected and verified, your company or organization receives an incentive payment.

Incentives are available for the following energy-efficient equipment:

Energy-Efficient Lighting

  • T5 and T8 florescent fixtures
  • Induction technology based fixtures
  • High-performance, hardwired compact fluorescent fixtures
  • Daylight controls
  • Automatic dimming/occupancy sensors
  • LED lighting


Energy-Efficient HVAC

  • Natural gas furnaces and unit heaters
  • Natural gas boilers
  • Natural gas radiant heaters
  • Boiler reset controls
  • Chillers
  • Rooftop or split-system air conditioning equipment
  • Energy management systems
  • Premium motors
  • Variable speed drives
  • CO2 controls
  • Occupancy-based HVAC controls
  • Programmable thermostats
  • Differential enthalpy economizer controls


Energy-Efficient Refrigeration

  • Ammonia refrigeration systems
  • Mechanical sub-coolers
  • Evaporator controls
  • Oversized condensers
  • High-speed cooler/freezer doors
  • Electronically commutated motors (ECMs)


Energy-Efficient Water Heating

  • Natural gas indirect water heaters
  • Natural gas on-demand tankless water heaters


Energy-Efficient Process-Related Equipment

  • Premium motors
  • Variable speed drives
  • Infrared heaters and gas-fired ovens
  • Commercial kitchen cooking equipment, including exhaust hoods, ranges and ovens
  • Air compressors and related system components
  • Process chillers
  • Material handling equipment (conveyor belt systems and screw-feed devices)


Custom Measures

Financial incentives will help get your project completed the right way, the first time. The energy-saving benefits will continue, year after year.

Call 877-WISE-USE (877-947-3873) for more information.

Eversource or UI commercial, industrial or municipal customers of any size engaged in an electric saving retrofit project. For natural gas saving measures, you must be a firm customer of CNG, SCG or Eversource.

A retrofit is defined as replacement of existing equipment that is operational and has at least 25 percent of its useful life remaining or upgrades and/or modifications of existing equipment that save energy.

To see the minimum qualification and incentive criteria for common measures in this program, please visit your utility’s website at the links below:

Eversource     UI     CNG     SCG

Many types of businesses can benefit:

  • Restaurants
  • Manufacturers
  • Retail stores
  • Hospitals
  • Government and municipal buildings
  • Lodging
  • Schools, colleges and universities
  • Office settings: insurance and real estate brokers, law offices, accounting firms, etc.
  • Private buildings: libraries, museums and more

Starting the process is easy. Just call 877-WISE-USE or click the link to your utility below:

Eversource     UI     CNG     SCG

If you are a Connecticut business and are not served by one of the utilities listed above, please visit your utility’s website to see what energy efficiency programs are available to you. Please click here for information on how to contact your municipal utility.

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