Town Square Energy

Offer Number
Fixed - Billing Cycles
9 Billing Cycles

Suppliers' Information & Complaints
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Rate per kWh
8.77¢ peak
Enrollment Fee

2200 E Williams Field Rd, Ste. 200

Gilbert, AZ 85295

(877) 430-0093
Town Square Energy

How does it work?

If you switch to this supplier, your utility will still deliver the electricity and your monthly bills.

  • Supplier: Town Square Energy

  • Utility: United Illuminating

  • Customer

Offer Page Process

1. Be prepared – have a copy of your bill handy before contacting a supplier.  Suppliers might ask for your:

Account Number and/or POD ID

Service and Billing Address

Name Key

Billing Cycle

2. Ask the supplier when it will send your enrollment to the utility.

You have a statutory three-day rescission period under Connecticut law.  Suppliers must wait three days before sending the enrollment to the utility, but are required to submit the enrollment to the utility within seven business days of your request to enroll.

3. Know when your contract will start.

When you start with a new supplier depends on when the supplier submits the enrollment and your upcoming meter read date.  Enroll at least ten business days before your meter read date so the enrollment will become effective on your upcoming meter read date. 

4. Keep a copy of your contract handy.

Know when your contract is set to expire.   Most contracts contain automatic renewal provisions and may not renew at the rate you enrolled.  Suppliers are required to notify you 30-60 days prior to a contract expiration to explain renewal terms.  If you do not wish to renew on those terms, you must contact the supplier to cancel or negotiate a new rate, enroll with a new supplier, or contact the utility to return to standard service when your current contract expires.

Town Square Energy Complaints

2022 5874 Year End Customers
4 Complaints
2021 19250 Year End Customers
14 Complaints
2020 44827 Year End Customers
12 Complaints
2019 37896 Year End Customers
17 Complaints
2017 27376 Year End Customers
61 Complaints
2016 24597 Year End Customers
15 Complaints

Town Square Energy History

Investigation Settlement


Town Square agreed to settle an ongoing marketing investigation by donating $400,000 to Operation Fuel, ceasing in-person marketing for 15 months, and being subject to continued market auditing.

License Review


Town Square's license review was approved by Decision June 17, 2020 under PURA Docket No. 10-03-11RE01.

Change in Corporate Structure


Town Square informed PURA of a pending equity purchase agreement with Genie Retail Energy.  See, correspondence dated September 26, 2018 in PURA Docket No. 10-03-11RE01.

License Transfer


The license issued to Community Power & Utility was transferred to Town Square Energy.  See, Decision dated June 13, 2012 in PURA Docket No. 10-03-11RE01.

License Granted


Communinty Power & Utility, LLC was granted a Connecticut electric supplier license to serve residential and business customers on July 15, 2010 under PURA Docket No. 10-03-11.

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