COVID-19 On-Premises Energy Efficiency Programs Update
For a period, the Companies suspended all on-premises vendor contracted energy efficiency services in response to the COVID-19 pandemic. While energy reductions achieved by the energy efficiency programs help improve long-term public health, the COVID-19 pandemic concerns facing our communities take precedence. Given updated regional and federal communications and recent guidance, we have resumed only energy efficiency work which can be safely implemented. All services are being delivered based on health and safety guidelines.
This webpage was created to provide real-time communications to important business partners. We have archived the previous version of Frequently Asked Questions, which you can find here. Current and still relevant Frequently Asked Questions are provided below.
Please visit our Contractor page for more information, including links to the health and safety guidelines.
Updated August 10, 2021
Health & Safety Guidelines
With the Delta variant causing an increase in cases of COVID-19, CDC, state and local health and safety guidelines are being readjusted to minimize the spread of COVID-19. The new CDC guidance is intended for areas of “substantial or high” transmission.
With virus transmission in most of New England now considered substantial or high, effective Monday, August 16, 2021, the Companies have revised personal protective equipment (PPE) requirements and practices for all customer-facing work. Any state or local agency/business requirements that exceed these published safety protocols must be followed. Please see below for complete details.
Clothing options
| ||||
Gloves
| ||||
Cloth mask, dust mask, or surgical mask: | ||||
| ||||
| ||||
Face shield, safety glasses, or safety goggles: | ||||
| ||||
| ||||
* Workers must follow state, local, or business guidelines when they are more stringent ** Fully vaccinated: An individual has received both doses of either the Pfizer or Moderna *** Partially vaccinated: An individual has received only the first dose of either the Pfizer | ||||
NOTE: Disinfection of work surfaces, tools, or clothing with EPA-approved disinfectant is no longer required regardless of personnel vaccination status.
Each customer may have a different comfort level when work is performed indoors in close proximity to others. Workers must wear a mask and/or other PPE (e.g., gloves) if a customer requests, even if they are fully vaccinated.
The following advisories no longer apply to the Health & Safety Guidelines for In-Premise and Customer-Facing Energy Efficiency Audits and Upgrades, and are replaced by the requirements listed above:
- Addition of alternate level 3 PPE
- Options for work clothing
- Disinfection of footwear or use of disposable boot/shoe covers
- Safe hand sanitizers for disinfecting bare skin
- FDA warning on potentially toxic and ineffective hand sanitizers
- Addendum for non-installation work
These requirements may change upon updates from the CDC or other authorities. Please consult the CDC website for more information on activities now permitted for vaccinated workers and for precautions still in place for unvaccinated workers.
Update April 6, 2021 - Vaccinations
Applying to: Residential (1-4 Units) Buildings, Commercial & Industrial Buildings and Multifamily Buildings (5+ Units)
Although we do not require vaccination as a condition of doing on-premises work, we recommend that you get vaccinated as soon as you become eligible.
If you’re fully vaccinated and think you have been exposed to someone with COVID-19 at work, you are expected to follow this guidance, which is based on CDC recommendations as of March 23, 2021.
When you have been fully vaccinated:
- If you believe you have been exposed to someone who has COVID-19, you do NOT need to stay away from others or get tested UNLESS you have symptoms.
- If you develop symptoms, please follow the Procedures for Suspected and Confirmed COVID-19 Cases.
If you are not yet fully vaccinated:
- If you believe you have been exposed to COVID-19, please follow the Procedures for Suspected and Confirmed COVID-19 Cases.
Whether or not you are fully vaccinated, the Companies require that you follow all procedures in the Health & Safety Guidelines that apply to the type of work you’re doing.
We will continue to track COVID-19 developments and will provide updates as necessary.
Energize CT COVID-19 FAQs
The Companies are committed to providing our customers with outstanding energy efficiency services.
Q: Who can we contact if we have pressing questions on a specific project?
A: Please reach out to your Eversource and Avangrid contacts if you have questions about specific projects and cannot find an answer within this FAQs document.
View Archived COVID-19 Information to review previous updates.
